Monthly Archives: September 2009
Empirical quantitative case study in operations management
This paper establishes the methodological framework that can be classified as empirical normative quantitative research and empirical quantitative case study in operations management discipline. This is also can be considered as exploratory research and explanatory research
emperical quantitative research on management [...]
Filed under Operations
Deutsche Bank: Procurement Business Process Outsourcing
In a far-reaching procurement outsourcing arrangement, Deutsche Bank outsourced its entire procure-to-pay process to Accenture. Rapid growth through acquisitions had a negative effect on the bank’s procurement operations, see how the state-of-the-art systems, tools and processes to manage the procure-to-pay [...]
Filed under BPO, Business Strategy
Crisis Management: An exhaustive Case Study on Mumbai Terrorist Attack
This paper studies the Indian government intervention in crisis management during 2008, terrorist attack on MUMBAI. Empirical findings reveals that the intervention of mounting external pressure and internal self awareness forced INDIAN Government to change its crisis management strategy. Different [...]
Filed under Crisis Management
Enron Case Study: Need for Corporate Governance
Enron brings to mind the collapse of the seventh largest company in the United States of America and the largest bankruptcy seen by the country till date. Its stock was valued at $90 per share in 2001 and is worth [...]
Filed under Business Ethics, Corporate Governance
Idea Cellular:IT Outsourcing working wonders
Innovation for any industry sector is very cruial in the present times. On these lines entering into a ten year deal with IBM termed as business transformation pact. The mandate to IBM was to integrate, innovate and transform Ideas business [...]
Filed under BPO, Business Strategy, Computers and IT
CRM in Retail Sector
Organised retailers are employing IT to know their customers better.
Retail is all about knowing your customers thoroughly in order to serve them better. To accomplish this India’s oldest textile manufacturers and retailers, Raymond India decided to implement CRM (customer relationship [...]
Filed under Computers and IT, ERP