Category Archives: Industry Specific Cases
Swisscom Replaces Paper Process with Dashboard to Monitor SLAs for 200 Systems
Switzerland’s leading telecommunications provider Swisscom wanted a cost-effective dashboard tool to help its employees to monitor compliance issues with service level agreements (SLAs) without reviewing paper-based reports. Read to know how innovative solution from Microsoft actually helped company achieve the [...]
International Business Machinations: A Case Study of Corporate Involvement in Local Educational Reform
This article examines several education reform programs supported by one corporation, IBM, in one community, Charlotte, North Carolina. By tracing how these initiatives were developed and implemented, we gain insights into the implications for educational equity and quality of intimate [...]
Filed under Articles, Concepts, Industry Specific Cases, International Business
Tips for energy saving
Here is a good article which is targeted towards identifying the opportunities for power saving in a typical industrial setup.
A real nice read for all who believe in the statement that "Energy is future"Register to mark your comments
energy management
Six Sigma Approach to Retail Operational Effectiveness
A major Fortune 100 institution adopted Iontas’ Focus software suite as part of its Six Sigma initiative to streamline front office operations for their retail customer service. Established in 6,200 retail locations and with over 50,000 workstations, this company handles [...]
Filed under Computers and IT, ERP, MIS, Operations, Retail Sector, Six Sigma
NPower's Philanthropy Challenge
NPower derives half its funding from outside donations and the other half from two IT services it has developed over the years: Solutions and Consulting, a software management system for nonprofits, and Managed Services, a service by which NPower manages [...]
MAKING THE CRIPPLED DANCE: A MODEL FOR REJUVENATING THE AILING PUBLIC SECTOR ENTERPRISES
Many public sector enterprises, some owned by the central government and others owned by the state governments, are facing a crisis of survival today. This is on account of intense competition setting in by the opening of Indian economy on [...]
Filed under Articles, Economics, Industry Specific Cases
Mall Management : The need of 2010
Mall Management is one of the most crucial topics of recent times. It is proving to be the life line of the present Indian Retail Industry. From Positioning a Mall to Managing the Financials : Mall Management covers a wide [...]
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Filed under Industry Specific Cases, Retail Sector
Delta Airlines : Strive to be the Best
The case study revolves around the Delta Airlines struggle to be an air carrier with superior customer service that provides air transportation for passengers and cargo, utilizing low-cost carriers and regional jets throughout the United States and around the world...click [...]
Case study on Starz Entertainment
As one of America’s leading and most innovative
media players,Starz Entertainment delivers
quality movies and videos – its own original
productions as well as those acquired from
other entertainment companies
– through a variety of broadcast, online, and
retail venues. [...]
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Filed under Business, Business Environment, Business Ethics, Business Strategy, Marketing, Technology, Telecom Industry