Category Archives: Telecom Industry

Case Studies on Telecom Sector

Swisscom Replaces Paper Process with Dashboard to Monitor SLAs for 200 Systems

Switzerland’s leading telecommunications provider Swisscom wanted a cost-effective dashboard tool to help its employees to monitor compliance issues with service level agreements (SLAs) without reviewing paper-based reports. Read to know how innovative solution from Microsoft actually helped company achieve the [...]

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Filed under Computers and IT, Industry Specific Cases, Innovation Management, Telecom Industry

Case study on Starz Entertainment

As one of America’s leading and most innovative media players,Starz Entertainment delivers quality movies and videos – its own original productions as well as those acquired from other entertainment companies – through a variety of broadcast, online, and retail venues. [...]

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Filed under Business, Business Environment, Business Ethics, Business Strategy, Marketing, Technology, Telecom Industry

Case study on Sun Microsystems

Sun Microsystems created a new design concept for an improved rack-mounted computer server that uses space more efficiently, while maintaining low computing costs and high reliability. If Sun’s engineers succeeded, customers could free up space in cramped data centers without [...]

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Filed under Business, Business Environment, Business Ethics, Business Strategy, Computers and IT, Marketing, Technology, Telecom Industry

Case study on Texas Instruments

Texas Instruments is a global leader for semiconductor digital light processing—one of the main components of signal processing equipment found in digital televisions.Texas Instruments Inc. (NYSE: TXN), widely known as TI, is an American company based in Dallas, Texas, United [...]

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Filed under Business, Business Environment, Business Ethics, Business Strategy, Marketing, Technology, Telecom Industry

Preparing for the impact of cloud computing:

This is the year for cloud computing as the next big thing in the convergence of network and IT management and telecom service providers have a serious play in developing IT-infrastructure as a service. This E-Guide provides insight into how [...]

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Filed under Computers and IT, Telecom Industry

Mid-Atlantic Communications Company Delivers Wireless Broadband in Rural America using Motorala Wireless

Telpage initially deployed wireless broadband equipment from a variety of manufacturers in the 900 MHz, 2.4 and 5.7 GHz frequencies to support point-to-point and point-to-multipoint applications. Unfortunately, that equipment could not reliably scale to support increased demand. Read on to [...]

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Filed under Industry Specific Cases, Telecom Industry

Technology Management and Competitiveness – A Case Study of Mobile Telecom Company

Abstract:- Decisions about investments in technology aiming innovation are complex in the digital convergence. There are great uncertainties concerning the benefits and significant competitive pressure to make companies to adopt a technological leadership attitude (Tritle et al., 2000). In this [...]

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Filed under Technology Management, Telecom Industry

Supply Chain Management and Telecom Components

The telecom industry’s radical shift this year from a supply-driven marketplace to a demand-driven model has significantly impacted not only how carriers market and sell their products, but how they purchase their own network equipment. In the current economic climate, [...]

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Filed under Articles, Industry Specific Cases, Operations, Supply Chain, Telecom Industry

Mobile Advertising : Case Studies

Mobile advertising is a form of advertising thriugh mobile (wireless) phones or other mobile devices. It is basically a subset of mobile marketing. Some see mobile advertising as closely related to online or internet advertising, though its reach is far [...]

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Filed under Advertising, Computers and IT, Featured Cases, Industry Specific Cases, Marketing, Telecom Industry, Wireless Technology

Airtel : Adapting CRM's Road to Happy Clients

Airtel, a telephony superbrand, is well on its way to mastering the art of managing customers. The journey has been evolutionary and CRM now gives them the power to study the lives of its customers and offer them personalized services. [...]

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Filed under Assorted, CRM, ERP, Featured Cases, Industry Specific Cases, Technology, Telecom Industry