Category Archives: BPO
Outsourcing Can Do Much More Than Just Cut Costs
Companies that successfully create and sustain value year after year are rare. Many try to, but a recent study of 2,000 companies over 10 years by our consulting firm, Bain & Co., found that only one in 10 achieved sustained, [...]
Filed under Articles, BPO, Business Strategy, Operations, Strategic Sourcing
Offshore IT- The Latest Mantra of Success
IT is such a field in which the amount of work done till the end of the day always seems to be less as compared to the requirement. Hence most of the IT companies keep expanding themselves. But I’m sure [...]
Filed under BPO, Business, Business Strategy, Computers and IT, Technology
M-viron: A Case Study on third party retailing in Telecom Sector
M-Viron is the leading network of local Orange mobile specialists with 17 outlets across the UK. M-Viron focused on retail, but had some Business to Business customers, with their two telesales staff making all sales calls on mobile phones. read [...]
Filed under BPO, Industry Specific Cases, Telecom Industry
Offshoring / Outsourcing Banks’ Trade Services
Ever since offshoring and outsourcing in the services sector began to evolve, the banking industry has been in the fore-front to take advantage of this trend. While it started with noncore activities in the periphery, as capabilities and confidence grew, [...]
Filed under BPO, Business, Business Strategy, Free Cases
Case Study on Unilever
This article considers key issues relating to the organization and performance of large multinational firms in the post-Second World War period. Although foreign direct investment is defined by ownership and control, in practice the nature of that "control" is far [...]
Case Study: Socially Responsible Outsourcing
Outsourcing is the process of contracting a business function to someone else. It is sometimes confused with offshoring, though a function may be outsourced without offshoring or vice versa. The opposite of outsourcing is called vertical integration or insourcing.
The case is one of “socially-responsible outsourcing” (SRO): the use [...]
Case Study on Hindustan Motors
The case study is about Hindustan Motors, an automobile manufacturer from India.
It is part of the Birla group of industries. The company was the largest car
manufacturer in India before the rise of Maruti Udyog (MUL).It is the producer of the
famous [...]
Case Study on Trade Unions
Trade unions are a major component of the system of modern industrial relations in any
nation, each having, in their constitution, their own set of objectives or goals to achieve.
Change in the political, social and educational environment has seen them rechristened
as [...]
Case Study on Nano Car
The nanocar is a molecule designed in 2005 at Rice University by a group headed by Professor James Tour. So , how did TATA known for making lumbering trucks come out with a “cuteas a bug “ car that its rivals could not built to a target price [...]