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Category archives for: General Management

Style Of Training

Style Of Training

You can find them almost everywhere. Myers-Briggs, Enneagrams, leadership styles, learning styles, communication styles, teaching styles, conflict management styles…all designed to classify or label people so they can better understand themselves and others. More and more training vendors are using style questionnaires as a basis for training and development. The question is: are they really [...]

Is There A Secret To Success?

Is There A Secret To Success?

Everyone wants to do well and thus everyone loves to know the secret of success. What will allow me to be first? How can I be guaranteed that this song will be a hit? What should I do so that this presentation is going to be loved? The fact of the matter is that there [...]

Roles and functions: contribution to organisational performance

Roles and functions: contribution to organisational performance

A Nottingham County Surveyor, Edgar Purnell Hooley, discovered tarmac by accident in the early 20th century. He found a barrel of tar had spilled onto the road at a local ironworks. This had mixed with waste slag from the furnaces. The result was a dust-free, strong surface. Hooley created and patented the product that could [...]

Football Lessons for Managers

Football Lessons for Managers

Business managers might think that the football World Cup will be best spent ordering distracted employees to close down the video links and concentrate on their work.But there s much to learn from the tournament about organizing teams and motivating individuals.
The experiences football managers collect through their careers are as intense as any a leader [...]

KBR: Roles and responsibilities within an organisational structure

KBR: Roles and responsibilities within an organisational structure

KBR (Kellogg, Brown and Root) is a Texas-based global corporation. It employs over 57,000 people worldwide and is a leading engineering, construction and services company. It supports the energy, hydrocarbon, government services and civil infrastructure sectors. KBR’s business is based on project management activities.
The core values of the business are a central part of the [...]

Highways Agency – PEST analysis

Highways Agency – PEST analysis

The Highways Agency was established in 1994. It is an executive agency of the Department for Transport and has responsibility for the operation of the strategic road network in England, within the context of the government’s aim of a sustainable transport system which will support economic growth. The Agency’s aim is: ’safe roads, reliable journeys, [...]

First Direct: Using customer service to position a business

First Direct: Using customer service to position a business

Customer service is more important for businesses that provide services rather than physical products. In fact it is often good customer service that wins and keeps customers in the first place. Many service industries provide essentially similar products. For example, all hotels provide accommodation and most offer food as well. All banks offer customers current [...]

Use of PEST analysis at UNISON

Use of PEST analysis at UNISON

UNISON is Britain and Europe’s biggest public sector trade union, representing more than 1.3 million members working in public services.
UNISON campaigns on a variety of issues relevant to its members. Currently, it is running the Migrant Workers Participation Project. This campaign focuses on the issues faced by migrant workers in the UK. Migrant workers are [...]

Managing firms throughout the business cycle: The Davis Way!

Managing firms throughout the business cycle: The Davis Way!

The first decade of the 21st century has been a rollercoaster ride for economic activity. Business confidence was high at the start of the millennium. This was particularly fuelled by the growth of the internet as a means of buying and selling. A lot of companies have developed websites and there has been a rapid [...]

CIMA: Enabling & Improving strategic decision making

Financial accountants keep records of business transactions such as sales invoices. They use these records to prepare a firm’s accounting statements. Management accountants evaluate and interpret this financial data to advise the senior managers in the business.
CIMA is the leading and largest professional body for management accountants with over 171,000 members and students operating at [...]