Customer service is more important for businesses that provide services rather than physical products. In fact it is often good customer service that wins and keeps customers in the first place. Many service industries provide essentially similar products. For example, all hotels provide accommodation and most offer food as well. All banks offer customers current [...]
South Korea experienced a financial crisis in 1997 after more than 30 years of fast eco-nomic growth. During the crisis its gross domestic product (GDP) decreased sharply and many enterprises went bankrupt. The stated-owned banks in South Korea suffered huge losses and investors lost confidence in investing in the South Korean financial market. One result [...]
A case study from the Institute of Management, Chennai annual B-School event. The case deals with the decision making of whether to go for the merger and acquisition and evaluating the different parameters before taking a decision…click here to read the case
Suggested Solution for the above case study:
1. Solution (pdf)
2. Solution financials (xls)
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DEVELOPMENT Credit Bank (DCB) is a fast-growing private sector bank. It has realised that without a robust technology infrastructure, it is difficult to maintain a competitive edge, and the bank is likely to lose customers to larger private banks.
DCB began looking for a core banking system with a strong track record. Finacle had a host [...]
ING Vyasya Bank is offering large vareiety of banking services which includes retail banking, treasury banking,corporate banking. ING Vysya has been the pioneer in adoptiong the strong IT support for smooth banking operations. Because of its wide spread pressence in the banking services it has a large database of the customers which figures around 1.5 [...]
October 9, 2009 | Posted in
Banking |
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This is a black belt online banking case study. This is a classic case study dealing with the application of DMAIC methedology for Deposit Process of a Bank,which is an on line process. It includes data and causes,Additional findings and Project conclusion…read ahead
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Collateralized debt obligations (CDOs) are a type of structured asset-backed security (ABS) whose value and payments are derived from a portfolio of fixed-income underlying assets. CDOs are assigned different risk classes, or tranches, whereby “senior” tranches are considered the safest securities. Interest and principal payments are made in order of seniority, so that junior tranches [...]
October 7, 2009 | Posted in
Banking,
Finance |
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Though securitisation has been in place in India over last 6 years or so, there has been no CDO/ CLO.There have been several loan sales by financial institutions.
ICICI’s CDO (roadshows started in Feb second week) is the first CDO/ CLO in India. Called Indian Corporation Collateralised Debt Obligation Fund. It is a balance sheet CDO, [...]
October 7, 2009 | Posted in
Banking,
Finance |
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Increase the operational efficiency of the wire-transfer process by making it faster and more efficient, and enhance international wire-transfer capabilities.HP Services implemented and supports an HP NonStop Payments solution based on HP NonStop Servers and incorporating payment processing software from Software Integrators and online wire-transfer initiation software from Lighthouse Systems.Streamlined, high-speed processing environment for customer’s [...]
The purpose of this study is to analyze how European banks have developed from 2003 to 2007. Five European banks served as case studies to analyze their growth through qualitative and quantitative methods using a descriptive rectangle model based on financial statement framework.
September 29, 2009 | Posted in
Banking,
Finance |
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