Category Archives: Operations

Operations Case Studies

Attention 6 Sigma, "You’re Wanted in Surgery"

The demand for surgical services is growing rapidly, especially with ambulatory and cosmetic procedures. During the last decade, the volume of ambulatory surgery in U.S. hospitals increased by 2.9 million procedures, according to data from the American Hospital Association. As [...]

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Filed under Articles, Operations, Six Sigma

Workforce Management: “Scheduling to the Opportunity”

The true indicator of a store’s potential is accurate incoming traffic data. But opportunities to act on that data and improve performance occur before shoppers ever reach the cash register. To achieve their true sales potential, retailers must schedule to [...]

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Filed under Articles, Operations, White Papers

Case Study on Six Sigma

Six Sigma is a business management strategy originally developed by Motorola, USA in 1986. As of 2010, it is widely used in many sectors of industry.  Wipro Technologies is a global services provider delivering technology-driven business  solutions that meet the strategic objectives of clients. Wipro [...]

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Filed under Six Sigma, Video Case Studies

Expanding the Enterprise: Breaking the Barriers to Collaborative Product Development

Product development has never been easy, but in today’s global market, the pressures facing industrial manufacturers are even greater. With more stakeholders involved in the product development process, collaboration and communication are key to competitive advantage. Your challenge: bring all [...]

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Filed under Free Cases, Innovation Management, Operations, White Papers

Winning the Performance Battle: Standardizing Best Practices with Technology

This white paper highlights the important elements and key benefits of standardizing business processes and operating procedures based on uniform, organization wide technology. It also serves as a guide for engineering and construction (E&C) firms choosing the right technology to [...]

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Filed under LEAN Manufacturing, White Papers

The Benefits of Flow

Flow is the most effective and efficient way to produce a good or service, as those who have implemented flow have seen. However, the techniques for making value flow often run contrary to our “common sense”. For example, from an [...]

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Six Sigma Approach to Retail Operational Effectiveness

A major Fortune 100 institution adopted Iontas’ Focus software suite as part of its Six Sigma initiative to streamline front office operations for their retail customer service. Established in 6,200 retail locations and with over 50,000 workstations, this company handles [...]

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Filed under Computers and IT, ERP, MIS, Operations, Retail Sector, Six Sigma

Revenue versus Profit: The Business of Making Money

Too many companies today are cost focused, so much so that they sacrifice profits to reduce costs! Other companies are revenue focused, growing the business regardless of costs! This article highlights some of the dangers companies will face if they [...]

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Why Production Must Come First

Ever wonder why Lean transformations always start on the shop floor, even though there is typically more waste in the office, or in product development? The short answer is that this is where the value is created. This article expands [...]

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Filed under Articles, LEAN Manufacturing, Operations

The Power of Interval

Interval is one of the most powerful concepts you can apply in a Lean transformation and it is one of the most poorly understood! Learn where this concept comes from, what it means, and how to calculate it. Most people were [...]

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Filed under Articles, LEAN Manufacturing, Operations