Category Archives: Six Sigma
Lean Six Sigma for the services industry
We have seen banks use Lean Six Sigma to support their growth strategy; financial services companies to put mergers back on track; energy companies to lower costs; telecommunications companies to improve customer service; and retailers to increase efficiency while boosting [...]
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Filed under Articles, LEAN Manufacturing, Six Sigma
Lean and Six Sigma A One-Two Punch
• Lean brings action and intuition to the table, quickly attacking low hanging fruit with kaizen events.
• Six Sigma uses statistical tools to uncover root causes and provide metrics as mile markers.
• A combination of both provides the tools to [...]
Filed under Articles, LEAN Manufacturing, Operations, Six Sigma
Applying Lean Six Sigma to Service
Although both Six Sigma and Lean Flow have their roots in manufacturing, it works just as effectively in service industries. Much of the U.S. economy is now based on services rather than manufacturing and many service organization managers are wondering [...]
Filed under LEAN Manufacturing, Operations, Six Sigma, Supply Chain
Bank Deposits: A Black Belt Case Study
This is a black belt online banking case study. This is a classic case study dealing with the application of DMAIC methedology for Deposit Process of a Bank,which is an on line process. It includes data and causes,Additional findings and [...]
Filed under Banking, Operations, Six Sigma