Social marketing communication (social marcom) campaign production can be more challenging when the audience includes individuals from ‘culturally and linguistically diverse’ (CALD) communities. Additional issues such as culturally related values, practices, and attitudes need consideration. Normally, social marcoms campaigns for CALD audiences involve directly translating mainstream campaign material into various ethnic groups’ languages. However, little is understood about the issues beyond translation that confront practitioners adapting mainstream campaigns. This article presents a case study analysis of work undertaken by the New South Wales Multicultural Health Communication Service (MHCS).
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Social marketing communication in a multicultural environment
Filed under Marketing, Marketing Mix, Online Marketing